I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
What do you mean “in the USA”? You went to a Dunkin Donuts… Lol. That’s not a Cafe, that’s a place to buy mass produced, shitty donuts.
This was entirely your fault is your were after a great cup of coffee.
Go to a real coffeeshop. Even we know Dunkin isn’t real coffee.
I went to dunkin’
What did you expect? If you want a coffee, and not dirty asswater, go to an actual coffee shop.
Any coffee with milk is a milkshake and is for children. Drink your coffee black like your God intended.
Bro in literally every other country they press the button on the espresso machine to decide how much coffee you get
A lot of bootlicking going here…
OP voted with your money and next time just deny the parasite profit.
This ain’t negotiation and a lot of these consumer discretionary business forgot who pays them. Too much daddy owner attitude, not enough work.
But I guess normies LARP it, so why would am owner respect the customer?
On the plus side, if this is the worst part of your day, you had a pretty good day
It’s not. I wish it was
Sorry to hear, I hope your day improves or that tomorrow is a better one
Technically you got the coffee you paid for. You got the same amount of coffee as you would have if you got normal ice. It’s priced based on the amount of coffee provided not the size of the cup. The cup being not full is more psychological than anything. If we want to get real technical, the price of a coffee is mostly labor and overhead not the ingredients. Thats why a large doesn’t cost that much more than a medium.
Bootlicker logic spotted…
Well akshually, 🤡
Are you a corporate apologist or something? cause your reply sounds like the most absurd logic ever. Back in 2010 I remember dunkin giving you more milk if you got a less ice coffee, it wasn’t an automated machine.
No, thats just the real world dude. It’s the same math that a locally owned coffee shop has to use.
This “triggered” you?
I have to say, as a therapist who treats people with actual trauma, I find it mildly infuriating that people today use the word “triggered” to refer to something that mildly infuriates them. The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered. Using the term to refer to something that just annoys you trivializes and dilutes it as a term.
I get that language is a living thing and people who use the term this way don’t mean to be trivializing the issues of people who have real trauma, but it still irks me whenever I see people use that word this way.
You do you, OP, don’t take this as serious criticism. I just felt the need to get that off my chest.
The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered
the trauma or stress is that everything costs more now in the USA, and provides diminishing returns. This is definitely a trigger. Everything is more expensive, and every place is giving you less of it than they were a decade ago or more. When I was in high school around the 2000s-2010s, you go to a coffee shop, there was no malicious hyper-profit maximizing bullshit. $2-3 max for an iced latte or coffee, and you could just have it customized. You want more milk, less ice? Sure! Now everything is maximum cost, and no. No, we can’t customize that, but it costs 250% more than it did 5 years ago. So yeah, it’s triggering, and I can say it’s triggering because we are FUCKING TIRED OF THIS SHIT. EVERYTHING COSTS SO MUCH MONEY. $6 for a coffee which is HALF ICE??? I can go get a huge ass bag of ice FOR $3!!! Why am I paying SIX DOLLARS… FOR A CUP OF ICE???1???
The iced latte incident. Just like back in 'Nam
Sometimes i order a cortado/flat white (it’s on the menu, i swear) and get a 16 oz paper cup filled to the top. What am I drinking?
A flat white is like a latte but smaller (traditionally around 5 oz). It doesn’t contain less espresso than a latte, just less milk. A cortado is even less milk than that, it’s about a 1:1 ratio of milk to espresso. Cafes may add an extra shot for those larger sizes, but frequently it just means extra milk
Yeah but traditionally they don’t come in a 16 oz cup. It’s basically a fuckin latte at that point is it not?
cortado
No I understand this. When someone is pricing a product, they price it off of how much it costs to make a specific amount. In this case it would be the amount of coffee in the glass given the glass has ice. Additionally when buying coffee or alcohol you are paying for the coffee or alcohol by the shot (30ish ml) and that is then diluted. For your case it would be diluted in milk. So by ordering without ice you are either going to get a diluted product, more than what you paid for or a less full glass.
I mean come on they literally gave you exactly what you asked for. What do you expect of a drink that you specifically asked for an ingredient to be removed from. Obviously you are gonna get less. They teach this shit in grade school. Would you prefer them to have just topped your cup with water, if so fucking ask ughh.
Sincerely a bartender sick of everyone’s shit.
Dude you’re comparing something stupidly expensive like liquor to coffee. like what?? 10 years ago, you could get an iced coffee less ice, it had like 5 ice cubes in it. Now they just give you half the amount of coffee what the hell? How can you even justify that? If we’re talking about some expensive top shelf liquor that costs $30-80 a bottle, sure, I get that. But this is literally sugary coffee and milk!
sick of everyone’s shit
This is exactly the problem with most retail employees: they treat everyone like the small fraction of scammers that exist.
If it were my coffee shop, I’d just spend the few cents to fill that cup and I wouldn’t treat it as a problem until a significant portion of people were obviously gaming the system.
Penny pinching just gives off the impression that one doesn’t care about one’s customers.
In my opinion, commerce is a platform upon which community takes place. The people are the point.
Go fuck yourself
That’s just dumb. You couldn’t make it up. I guess there was plenty of vocal-fry going on too?
Do you know if it’s a corporate dictat thing (so I have to eat my words)?! Anyone with any common sense would just put two of those in to fill the cup up.
If you went to any other coffee store that isn’t a mcdonalds-ified chain, they would have given you what you wanted.
This is like you complaining about not getting a medium rare burger from mcdonalds.
In a real coffee shop you’d get a fixed amount of espresso and milk. A proper latte doesn’t just add milk to fill the cup, and “no ice” isn’t some hack to get an extra shot.
This is like you complaining about not getting a medium rare burger from mcdonalds.
lmfao careful commenting this, some “influencer” is gonna try that now and post it YouTube
I’ll just get my popcorn for this. Must be some really expensive ice.
I think this is about presentation,
If you had ordered a hot latte, they would have put it in a cup so it looked full.
If you order just a ice latte, then put it in a cup so it would look full.
You ordered something they hadn’t designed for, and it’s really up to the barista at the moment to decide how to handle it. At larger organizations they probably just have a policy, it’s smaller organizations the barista might top you up.
If you’re not getting a good experience, switch locations.
Dunkin is a franchise, so the local owner should have the ultimate authority on this policy.
