reallykindasorta@slrpnk.netOPtoMildly Infuriating@lemmy.world•Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.English
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9 days agoThe bot did not refund me, I talked to a real person via the chat and they said the carrier team didn’t mark it received and that they would “disarm the retro charge” and refund me. We’ll see if it goes through.
Yeah it’s always annoying to find it:(