Got greeted with this message today. I’ve been playing Apex on linux for more than a year. Not sure if this could be related? Is this just me?

I’ve contested the ban and I’m currently waiting for a response from ea support.

UPDATE : Got an email response from EA today. It’s basically a generic message saying that my account was associated with “cheating practices” and so they will not remove the ban.

This is absolutely fucking ridiculous! I’ve been playing this game since 2020 and have 3K+ hours on record, now this shit happens and there’s no recourse ? Fuck this company.

  • soloner@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    Tbh I know this isn’t helpful, but I recommend take the L and find better games to play. Errantly perma banning users shows a lack of consumer consideration and does not deserve further energy to fix. They fucked up, take your business elsewhere.

    Again, I know it’s not helpful but I think worth considering. Companies some decades ago used to be user experience as the top goal, but that has gone to the sidelines for many companies, and I don’t think it’s good to normalize. Hence, boycott when it happens.

    • ℍ𝕖𝕝𝕚0𝕤@social.ggbox.frOP
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 months ago

      I’m sorry to say it is extremely popular (for some good reasons imo) and my friends are playing it. Besides, not a lot of competitive games even support linux to begin with. I was grateful that Apex did until now.

  • NastyNative@mander.xyz
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    They banned you for a reason. I have yet to meet a cheater that admits it. They all deny it the last study done 57% of gamers are using some type of cheat.

    • lefixxx@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 months ago

      Yeah ofc cheaters don’t admit it. That doesn’t mean anyone accused of cheating is a cheater.

      That “study” you are quoting is a survey from irdeto, owner of denuvo. And while skimming it I can’t even find the claim that 57% are using cheats.

      • NastyNative@mander.xyz
        link
        fedilink
        English
        arrow-up
        0
        ·
        2 months ago

        Ever heard of EFT? Cause thats cheater central with probably close to 70% of gamers using cheats.

        He didn’t get accused he was banned ffs! There is a big difference. Most games catch about 30% of the cheaters but those are the one caught, there are a ton of cheaters in EFT who use ESP but call out to their team mates who are not using ESP to make the kill. Instead of just getting gud!

    • ℍ𝕖𝕝𝕚0𝕤@social.ggbox.frOP
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 months ago

      Why would I open this post if I was actually cheating ? The whole point is that I got banned but never cheated. This is a false positive related to playing with proton.

      • NastyNative@mander.xyz
        link
        fedilink
        English
        arrow-up
        0
        ·
        2 months ago

        Cheaters make appeal request all the time. I admin for some game servers and never seen a vpn cause a false positive. As a matter of fact most cheaters use vpns to try and play on servers that dont allow vac bans by purchased/stolen/newsteam accounts. Only you and god know the truth but Im going off experience.

        • Draconic NEO@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          edit-2
          2 months ago

          Look buddy, I know that using circular logic to try and presume and decide that someone is a cheater may fly on Steamcommunity, 4chan, and kiwifarms but it doesn’t fly here on Lemmy, so while such an argument might get people to nod their heads on those places, it’s not going to work out here.
          The people here are technically savvy, and also privy to many of the deceptive and manipulative tactics used by people like you to foster ill will against other players who in reality didn’t do anything wrong.

        • piccolo@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          0
          ·
          2 months ago

          Look at where you are at “linux_gaming” proton is not a vpn, but a wine wrapper. I get warnings all the time from Apex’s anticheat “failing” havent been banned, but wouldnt suprise me it would cause a false positive.

        • sugar_in_your_tea@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          0
          ·
          edit-2
          2 months ago

          That might be relevant if OP was talking about using Proton VPN, but they’re talking about Proton, the compatibility layer shipped with Steam for Linux.

          There are a ton of documented cases where bans falsely identify Linux users as cheaters, and later many (most?) of those bans get overturned. It seems to come in waves (likely an anti-cheat update), and it’s annoying every time.

          My solution is to just not play games with anti-cheat, because there’s no way I’m going back to Windows, and there’s also no way I’m going to play the ban/appeal game. My time is worth more than that.

          • Draconic NEO@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            edit-2
            2 months ago

            That guy’s a classic case of a troll who doesn’t want to accept that they are wrong about their initial assumption and just keeps moving the goal posts hoping they win the argument eventually. They also really want to believe that OP is a bad person and will use anything they can to try and justify it, including logical fallacies and misrepresentation.

      • Draconic NEO@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        2 months ago

        These types of losers argue that anyone who was banned for any reason is a cheater, merely because they have a ban, and yes it’s a logical fallacy to argue that, it’s called circular logic. It’s a common tactic among trolls, and bad-faith actors.

  • Matriks404@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    I really love how various services nowadays will just ban you without providing any context why you were banned.

    Probably half of the time I am banned I have no idea which rule I violated, which makes me more likely to violate it again, when I wait till I am unbanned or create another account.

    • lud@lemm.ee
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 months ago

      At least when it comes to games, they likely don’t want to disclose to potential cheaters how they detected them.

      It’s also a support burden to look into every case of automated bans.

    • Grangle1@lemm.ee
      link
      fedilink
      English
      arrow-up
      0
      ·
      edit-2
      2 months ago

      Yes, it’s invasive kernel-level anti-cheat common in competitive multiplayer games now, because cheaters will mod their system that much for the sake of getting around the anti-cheat. Annoying from all sides.

      That, and despite many devs being Linux fans, there does seem to be a (false) perception that Linux is the OS of choice for cheaters.

      EDIT: Just remember, can’t play a game on Linux? It’s ALWAYS either the DRM or anti-cheat. Either way, corporate BS that hinders honest paying customers more than the people it’s trying to stop.

  • sp6@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    edit-2
    2 months ago

    EDIT: A Respawn employee on reddit is now asking for the user ID/gamertag of those banned on linux: https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8

    — Original comment —

    Looks like you’re not the only one:

    https://www.reddit.com/r/linux_gaming/comments/1f5kyd1/psa_using_proton_experimental_or_at_least/

    https://www.reddit.com/r/linux_gaming/comments/1ffxfjb/apex_legends_proton_epic_bug_that_do_that/

    They’ve falsely banned linux players before, once in March 2023 and again in August 2023.

    I got hit in the Aug 2023 ban, and had my permaban overturned after 1-2 weeks. Expect to have your appeal rejected, we had to make enough of a fuss about it to get a community manager to reach out to the development team to get people unbanned:

    https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/

    https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/50

    I haven’t played in 9-10 months since the false positive put a really bad taste in my mouth, so I don’t have any datapoints to add for the current state of things, but I wish you the best of luck getting unbanned.

  • dubble_deee@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    A year and a half back I was sent an email from Apex saying I was banned for hacking. I hadn’t played apex for a year and my account hadn’t been logged into during that whole time, so if they’re false flagging players that don’t even have the game installed then who knows that the fuck they’re doing in their anti cheat. They actually reversed the ban when I contested it though.

  • Dark_Dragon@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    Now you’ll say fuck this company. When they new game you like, you’ll be first in line to pre order the game. If you really want to fuck this company never ever buy from them only raise your sail in high seas.

  • 20hzservers@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 months ago

    There a free cheats for apex on Linux that are undetected by their shitty anti cheat. These Linux still eventually get caught manually so the anti cheat team just sees a lot of Linux users cheat and innocent players get caught in the crossfire b/c of their incompetence.

  • tiredofsametab@fedia.io
    link
    fedilink
    arrow-up
    0
    ·
    2 months ago

    Fuck this company.

    They’ve been awful for many, many years at this point. I’ve no idea why people keep giving them money and expecting them to not be awful.