Maybe just an awkward sales agent, or they thought you were mad at them for in their mind trying to help. I decline phone number and zip code all the time. Also been using someone else’s phone number at grocery stores for years – started by mistake. I don’t care about accumulated points or whatever but discounts at grocery store are pretty significant for me.

But I understand your frustration in general. Keep up the good fight :)

Used to be considered simply prudent to back up the vhs tapes you bought and people were encouraged to tape their favorite shows off the tv. Now some random CEO of the month has the right to bury decades worth of creative works?