I also had a similar experience with bazzite and ubuntu.
Apps would look like they installed but they are nowhere. Tried the app store. Tried flatpak. It instilled but clicking on the icon wouldn’t launch anything. Ended up with two icons for the same app. One works one doesn’t. No easy way to uninstall non working app.

Bazzite bluetooth stopped working after update. Had to run two commands found on the Bazzite forum to get it to work again. Steam wouldn’t update either. Had to run another command I found on the forum to get it to update.

This is all last week. I am still running both but I wouldn’t call it ready for the non-IT user.

The App Store has to work consistently for it to be accessible for the average person.

Drop shippers aren’t normally authorized sellers/resellers for the product so the manufacturer doesn’t have to warranty their products. Unfortunately, you won’t find out until 6 months down the road.

It can also hurt small businesses because they don’t get to interact with their customers. Their products could get negative reviews on Amazon even if they never wanted sell the product on Amazon. Negative reviews could be because of the shipping or customer service provided by the drop shipper and the customer doesn’t know that the business had nothing to with those issues.