Just so tired of almost every time a doctor submits stuff to insurance, we have to be the ones to make multiple phone calls to both the doctor’s office and insurance to iron everything out, figure out what the issue is (it’s always a different issue), and basically be the go-between for the office and insurance. What am I paying $500+/month for?! It’s like paying for the privilege of having an exhausting part-time job.

And yes, I understand that insurance wants to weasel out of paying anything, but this isn’t even shadiness, just straight up incompetence and lack of communication/following procedures. The amount of emotional energy we have to spend untangling this stuff leaves us drained.

  • jordanlund@lemmy.world
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    7 months ago

    I tore an achilles tendon last year. Doc wanted me in physical therapy, but PT wouldn’t take me because they needed an MRI showing the position and size of the tear.

    PT was very clear. Tendons don’t show up on xrays.

    Doctor was very clear. Tendons don’t show up on xrays.

    Podiatrist was very clear. Tendons don’t show up on xrays.

    Aetna: “You didn’t do an xray first, MRI denied.”