Don’t get me wrong. I love Linux and FOSS. I have been using and installing distros on my own since I was 12. Now that I’m working in tech-related positions, after the Reddit migration happened, etc. I recovered my interest in all the Linux environment. I use Ubuntu as my main operating system in my Desktop, but I always end up feeling very limited. There’s always software I can’t use properly (and not just Windows stuff), some stuff badly configured with weird error messages… last time I was not able to even use the apt command. Sometimes I lack time and energy for troubleshooting and sometimes I just fail at it.
I usually end up in need of redoing a fresh install until it breaks up again. Maybe Linux is not good for beginners working full time? Maybe we should do something like that Cisco course that teaches you the basic commands?
It’s the same way Mastodon and the Fediverse is so damn frustrating to many people. They don’t want to have to think and just want shit to work.
This. I get a wild hair every couple years to daily drive Linux and there’s always something small but crucial that breaks within a day or so and there’s no way for me, a relative novice, to fix it.
Example: I picked up a old ThinkPad on ebay last year. I put Ubuntu on it and after a day or two the wifi just stops working. No error messages. Nothing. I tried digging into the settings via ui with no luck. Googling didn’t help because I couldn’t tell what was helpful, unhelpful, or would have been helpful but is five years out of date.
After a few days of trying to make it work, I just threw on windows and haven’t had any issues since.
I’ve always had the opposite experience, especially with hardware like older thinkpads. Trying to use windows, everything runs so slowly, I have to try to find the right wifi and sound drivers from the manufacturers website, and make sure you get the right driver version that works with Windows 10. Then windows update runs and overwrites your drivers with Microsoft drivers that don’t work.
Installing Ubuntu, everything works straight out of the box, don’t need to go hunting all over the internet for installer packages.
I have to try to find the right wifi and sound drivers from the manufacturers website, and make sure you get the right driver version that works with Windows 10.
Meanwhile these drivers don’t even exist for Linux
This is oft repeated but is short sighted, it is NOT that people do not want to think, it is that they don’t have the time and energy to constantly fight their devices to perform simple tasks.
The Linux community doesn’t understand what “just works” really means.
Whether windows or mac, I plug my machine to the docking station, and it just works.
With Linux, every day a different problem. Out of the blue, screens just stop working. Resolutions change. Every restart different behavior. Zero consistency.
I’m not 17 anymore… I don’t have the time to keep tweaking. I need to be productive.
So what do I do? I SSH to a Linux machine whose desktop environment I don’t wanna see, and code remotely. Most productive setting.
You asked. Here’s the answer.
That’s my answer too. I went a month with just trying to make basic things work. Had to go back to being productive. Now, I bought another drive and I spend time whenever I have it. Once everything works as i need it to, I’ll switch full time.
This is always a hilarious conversation because the diehard Linux users will lie up and down about how Linux has no problems and it’s just you that’s too dumb to understand how to use it.
Initial setup can be hard, and then, because GNU/Linux lets you do whatever you want, It’s not hard to bork the system if you’re using commands you don’t understand. The biggest realization for me was that if I want a stable system, I can’t expect to experiment with it / customize it to the nth degree unless I have a robust rollback / recovery solution like timeshift in place. Feeling very empowered after leaving windows, I have destroyed many systems, but truly, if you set up your system and then leave it alone, these days it’s not difficult to have a good experience.
But yea, you’re totally right: the userbase can be toxic AF, and there’s no one place you can go to learn the basics you really ought to know.
Initial setup can be hard, and then, because GNU/Linux lets you do whatever you want, It’s not hard to bork the system if you’re using commands you don’t understand.
But it borks itself. It doesn’t require my assistance.
Nope, it doesn’t. It always requires human assistance or random hardware failure. It’s either the user, the distro, package maintainer or upstream fucking up.
Personally I blame half on users for picking the wrong distro(not suited for beginners) and half on the linux community giving poor advice(use the terminal). Not everyone has the time or inclination to become a power user and if people wouldn’t be so thickheaded and recommending the same problematic distros over and over to these people it wouldn’t be such a mess.
I have a 80 year old neighbour whose old windows laptop was a mess and who was open to trying a new OS(because he couldn’t operate windows either anyway). I setup a MicroOS system for him, put a taskbar extension on it and showed him how to install software from gnome-software(which only has flatpaks). ZERO problems in half a year. He doesn’t have to do anything nor learn anything. He happily installed some card games, reads the few websites he follows and that’s it.
Nope, it doesn’t.
Yep…it does.
It’s either the user, the distro, package maintainer or upstream fucking up.
Yes that’s what I’m referring to.
So it’s people borking it and not the “system itself”. You have control over which people are involved in the software on your system ne it affects the likelihood of it ending up borked.
Agreed, you get to pick between a system that empowers you to do whatever you like, or an unborkable system. If you need something that won’t let you shoot yourself in the foot, you ought to be using an immutable distro.
For ages I blamed GNU/Linux for breaking when I was unknowingly causing issues. These days, I don’t fix what isn’t broken, and if I can’t help myself, I make sure I understand what I’m doing, write down any changes I make, and ensure I have a snapshot ready in case things don’t work out.
GNU/Linux may not exclusively be for advanced users anymore, but system customization still is.
Agreed, you get to pick between a system that empowers you to do whatever you like, or an unborkable system.
Yeah that’s not true. There is no such thing as an “unborkable” system. There are, however, systems that aren’t often borked by their developers, and systems that are easy or intuitive to fix when they do become borked, or systems that quickly ship a fix when they do become “borked” (this is Windows BTW).
The implication that any “borked” Linux install was somehow self-inflicted by the user is ridiculous.
No, no OS “borks” itself. You just didn
t realise what you did and why it borked your system in the end. This happens to Windows-Users too. I ended up reinstalling so many Windows machines and the user always told me they didn
t do anything. I use Linux for about three years now and had to reinstall several times, because I made mistakes I couldn`t identify as mistakes at that moment. Sometimes Linux is complicated and you have to search for a solution. If you would have used Linux your whole life an switched to Windows, your experience would be very similar.
- False promises early on
We desktop Linux users are partly to blame for this. In ~1998 there was massive hype and media attention towards Linux being this viable alternative to Windows on the desktop. A lot of magazines and websites claimed that. Well, in 1998 I can safely say that Linux could be seen as an alternative, but not a mainstream compatible one. 25 years later, it’s much easier to argue that it is, because it truly is easy to use nowadays, but back then, it certainly wasn’t yet. The sad thing is, that we Linux users kind of caused a lot of people to think negatively about desktop Linux, just because we tried pushing them towards it too early on. A common problem in tech I think, where tech which isn’t quite ready yet is being hyped as ready. Which leads to the second point:
- FUD / lack of information / lack of access to good, up to date information
People see low adoption rates, hear about “problems” or think it’s a “toy for nerds”, or still have an outdated view on desktop Linux. These things stick, and probably also cause people to think “oh yeah I’ve heard about that, it’s probably nothing for me”
- Preinstallations / OEM partnerships
MS has a huge advantage here, and a lot of the like really casual ordinary users out there will just use whatever comes preinstalled on their devices, which is in almost 100% of all cases Windows.
- Schools / education
They still sometimes or even often(?) teach MS product usage, to “better prepare the students for their later work life where they almost certainly use ‘industry standard’ software like MS Office”. This gets them used to the combo MS Windows+Office at an early age. A massive problem, and a huge failure of the education system to not be neutral in that regard.
- Hardware and software devs ALWAYS ensure that their stuff is compatible with Windows due to its market share, but don’t often ensure this for Linux, and whether 3rd party drivers are 100% feature complete or even working at all, is not sure
So you still need to be a bit careful about what you use (hardware & software) on Linux, while for Windows it’s pretty much “turn your brain off, pick anything, it’ll work”. Just a problem of adoption rate though, as Linux grew, its compatibility grew as well, so this problem decreased by a lot already, but of course until everything will also automatically work on Linux, and until most devs will port their stuff to Linux as well as Windows and OS X, it will still need even more market share for desktop Linux. Since this is a known chicken-egg-effect (Linux has low adoption because software isn’t available, but for software to become available, Linux marketshare needs to grow), we need to do it anyway, just to get out of that “dilemma”. Just like Valve did when they said one day “ok f*ck this, we might have problems for our main business model when Microsoft becomes a direct competitor to Steam, so we must push towards neutral technologies, which is Linux”. And then they did, and it worked out well for them, and the Linux community as a whole benefited from this due to having more choice now on which platforms their stuff can run. Even if we’re talking about a proprietary application here, it’s still a big milestone when you can run so many more applications/games suddenly on Linux, than before, and it drives adoption rates higher as well. So there you have a company who just did it, despite market share dictating that they shouldn’t have done that. More companies need to follow, because that will also automatically increase desktop Linux marketshare, and this is all inter-connected. More marketshare, more devs, more compatibility, more apps available, and so on. Just start doing it, goddamnit. Staying on Windows means supporting the status quo and not helping to make any positive progress.
- Either the general public needs to become more familiar with CLI usage (I’d prefer that), or Linux desktop applications need to become more feature-complete so that almost everything a regular user needs can be done via GUI as well
This is still not the case yet, but it’s gotten better. Generally speaking: If you’re afraid of the CLI, Linux is not something for you probably. But you shouldn’t be afraid of it. You also aren’t afraid of chat prompts. Most commands are easy to understand.
- The amount of choice the user is confronted with (multiple distros, desktop environments, and so on) can lead to option paralysis
So people think they either have to research each option (extra effort required), or are likely to “choose wrong”, and then don’t choose at all. This is just an education issue though. People need to realize that this choice isn’t bad, but actually good, and a consequence of an open environment where multiple projects “compete” for the same spot. Often, there are only a few viable options anyway. So it’s not like you have to check out a lot. But we have to make sure that potential new users know which options are a great starting point for them, and not have them get lost in researching some niche distros/projects which they shouldn’t start out with generally.
- “Convenience is a drug”
Which means a lot of people, even smart ones, will not care about any negatives as long as the stuff they’re using works without any perceived user-relevant issues. Which means: they’ll continue to use Windows even after it comes bundled with spyware, because they value the stuff “working” more than things like user control/agency, privacy, security and other more abstract things. This is problematic, because they position themselves in an absolute dependency where they can’t get out of anymore and where all sorts of data about their work, private life, behavior, and so on is being leaked to external 3rd parties. This also presents a high barrier of convincing them to start becoming more technically independent: why should they make an effort to switch away from something that works in their eyes? This is a huge problem. It’s the same with Twitter/X or Reddit, not enough people switch away from those, even though it’s easy to do nowadays. Even after so much negative press lately most still stick around. It’s so hard to get the general population moving to something better once they’ve kind of stuck with one thing already. But thankfully, at least on Windows, the process of “enshittification” (forced spyware, bloatware, adware, cloud integrations, MS accounts) continues at a fast pace, which means many users won’t need to be convinced to use Linux, but rather they will at some point be annoyed by Windows/Microsoft itself. Linux becoming easier to use and Windows becoming more annoying and user-hostile at the same time will thankfully accelerate the “organic” Linux growth process, but it’ll still take a couple of years.
- “Peer pressure” / feeling of being left alone
As a desktop Linux user, chances are high that you’re an “outsider” among your peers who probably use Windows. Not everyone can feel comfortable in such a role over a longer period of time. Just a matter of market share, again, but still can pose a psychological issue maybe in some cases. Or it can lead to peer pressure, like when some Windows game or something isn’t working fully for the Linux guy, that there will be peer pressure to move to Windows just to get that one working. As one example.
- Following the hype of new software releases and thinking that you always need the most features or that you need the “industry standard” when you don’t really need it.
A lot of users probably prefer something like MS Office with its massive feature set and “industry standard” label over the libre/free office suites. Because something that has less features could be interpreted as being worse. But here it’s important to educate such users that it really only matters whether all features they NEED are present. And if so, it wouldn’t matter for them which they use. MS Office for example has a multi-year lead in development (it was already dominating the office suite market world-wide when Linux was still being born so to say) so of course it has more features accumulated over this long time, but most users actually don’t need them. Sure, everyone uses a different subset of features, but it’s at least likely that the libre office suites contain everything most users need. So it’s just about getting used to them. Which is also hard, to make a switch, to change your workflows, etc., so it would be better if MS Office could work on Linux so that people could at least be able to continue to use that even though it’s not recommended to do so (proprietary, spyware, MS cloud integrations). But since I’m all for having more options, it would at least be better in general for it to be available as well. But until that happens, we need to tell potential new users that they probably can also live with the alternatives just fine.
I’m a devops engineer, so I understand Linux well. I actually used exclusively Linux all throughout university.
Linux works just as good as windows for 98% of my uses cases. And for the 2% that it doesnt, I can probably figure out how to get it to work or an alternative.
But honestly, I usually just don’t want to anymore. After working 8 hours, I’m very seldom in the mood to do more debugging, so I switch to Windows more and more frequently.
If this is my experience as someone who understands it, most normies will just fuck off the moment the first program they want to run doesn’t.
That’s part of why I don’t use Linux, outside of my steamdeck which I rarely go out of game mode so doesn’t even count, I just want my shit to work and not worry about compatibility or “figuring it out” I feel like had I used it at a younger age I’d be more fine with it but I just can’t be bothered tbh.
People hate Linux because shows they aren’t computer experts, they’re just Windows power users.
Yeah, but you can’t expect every person using a computer to be a computer expert. In fact, you should expect most of us not to be.
Lots of things don’t have a GUI, if we expect users to eat up the CLI, the year of the Linux desktop will never come.
Idk if this is really true, I don’t what situations you need to use the command line in Ubuntu or Fedora that would affect more than 10% of users max. You install packages through the store, wifi can be managed through the gui, external drives mount automatically. Imo this should cover the use case for almost everyone.
Things you can’t do with a GUI:
- you can’t manage advanced power management profiles
- you can’t manage devices
- you can’t manage services
- you can’t manage firewall in GNOME
- Device Security is almost useless
- There’s no versioned backup system that does both user files & system snapshots integrated into the Desktop Environment and the DE settings app.
- There’s no DCONF equivalent for KDE (that I know of), the need for DCONF shouldn’t even exist.
- No integrated, easy to use & performant remote desktop software (VNC is not enough, RDP in GNOME just doesn’t work, Sunshine is a pain to setup)
I’m an Arch user, so I’ll talk about it below:
- There’s no real GUI for Pacman, Pamac is known for horrible stuff. Alternatives are very inferior.
- There’s no GUI for system updates integrated into the settings app
3rd party crap:
- Nvidia (nuff said)
- Flatpak (convenient, but it’s still a mess)
Props to:
- AMD, I love you guys.
There’s a lot of little things to you need to learn, that you don’t learn until actually messing around with in Linux which absolutely make or break your experience with Linux, and that Linux users will mock you for asking about.
For a lot of people windows just works how they want it, so when they’re convinced to switch by a friend/family member/youtuber they now have to relearn what was incredibly easy for them, which absolutely will cause frustrations regardless.
And a lot of Linux dudes get really defensive and elitist when you ask them to explain or help, like screaming that you’re afraid of the command line when you’ve just never needed to use it before. So the initial learning curve is rough, to het more or less what you had before(For an avg user)
Like. I’m sorry, but having an issue keeping you from using your pc, and only getting advice to read the documentation of the distro, when you could have just kept windows, is going to frustrate people
The command line is always going to turn people away from Linux. I’ve only had to use the command line to fix a windows issue once in the past 10 years while I regularly have to use it every time I have to work with Linux.
People like convenience and will almost always go with the more convenient option even if it’s not the best option.
Until the majority of issues can be solved using point and click (and help forums show that method over command line), Linux will always lag behind Mac and Windows.
Remember that Android is Linux-based – so keeping that in mind, a massive amount of normal users use Linux on a daily basis.
I think the key is, operating systems are meant to exist in the background. If it’s working well, you don’t think about it at all.
Remember that Android is Linux-based
People keep saying this without understanding that Android was forked with several billion dollars in funding and aimed squarely at “normal” users, and had a decade of development since then.
Most “Linux” OSes really don’t bother with this. How many times has someone sent you into the Android terminal to fix a problem? Literally never. It doesn’t even exist without connecting a PC. Because you don’t need it.
In my experience, when Linux works, it’s beautiful (yay package managers). But once you have an issue or go off the beaten path, it can get complex and confusing very quickly. You’ll find a perfect fix… oh wait, that’s for Red Hat. This is Ubuntu and everything is different.
This man page is thirty pages long and has in depth descriptions of all fifty switches in alphabetical order, but all i want is an example on how to do a very simple, common thing with it. And of course, all commands have their own syntax (of course windows isn’t any better, outside of Powershell).
Don’t curl to bash, it’s dangerous. But heaven help the adventurer that tries to do the install manually. And building from the source? Hah!
The registry gets a ton of shit, and yes, it can be opaque and confusing, but hundreds of text files in hundreds of random directories (that might be a different place on a different distro), all with their own syntax, isn’t necessarily all that more intuitive.
You want this to work differently? Then code a fix yourself! What do you mean you’re not a programmer?
I had multiple Ubuntu installs stop updating because the installer by default made the /boot partition (IIRC) something like 100MB. Do a couple updates and that gets filled up with unused files, and then apt craps itself. And this wasn’t all too long ago - well after the point it was supposed to be the district for the everyman.
Like you, I want to like it more, but it’s never smooth sailing. Granted, a lot of that is familiarity with Windows (and believe me, many curses have been thrown MS’s way), but it always seems to turn into a struggle.
Not just “oh this is for redhat and I’m on Ubuntu” but what I run into all the time is that you find a perfect guide but it turns out to be for the wrong version of Ubuntu. So most of it works until you get half way through and you get an error because they’ve switched from initd to systemd or something. Then you are stuck, do you try to roll back what you’ve done so far? Try to adapt the instructions to the new system? Then you end up chasing your tail down rabbit holes of what is backwards compatible, what isn’t, what can coexist and what can’t, etc etc etc.
If you have been using a particular distro and are familiar with the subsystems then the new version comes out and you just have to learn about the few changes in the release but for someone new it adds a whole second layer of complexity to have to learn the whole new OS in addition to trying to blindly figure out how the old system worked, what’s different in the new system and how you adapt instructions from the old one to the new one, or if you should just give up and try to find a different guide that will work.
Many (most?) Windows users find Windows to be frustrating. I find Gentoo to be extremely frustrating a lot of times. Frustration doesn’t really drive people away from tools that are necessary to them.
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